Rose Hill Center
Admissions Coordinator
Hiring Timeframe
1-2 Weeks
Experience
Mid-level
Location
On-Site
Benefits
Paid Time Off
Job Description
Manage inquiry responses, tour coordination, CRM data management, and referral partner outreach for a psychiatric residential treatment facility. Responsibilities include screening incoming calls, conducting facility tours, updating admissions databases, generating monthly reports, and representing the organization to prospective families and referral networks.
Job Responsibilities & Requirements
Key Responsibilities:
- Inquiry & Tour Management: Screen incoming service inquiries, provide program information, issue application packets, and conduct on-site tours for prospective residents, families, and referral sources.
- CRM & Data Maintenance: Maintain CRM databases for inquiries, former residents, and outreach contacts; log referral files; track committee minutes; and generate monthly admissions reports.
- Referral & Community Outreach: Build relationships with community marketing partners, research prospective referral channels, coordinate outreach visits, and represent the facility at external events.
- Admissions Committee Support: Serve on the Admissions and Marketing Committees, assist with correspondence, and distribute financial assistance decision notices.
Requirements:
- Education: Bachelor’s degree in Marketing, Social Services, or a related field (equivalent combination of education and experience accepted).
- Experience: Minimum 2 years of related experience in a non-profit or healthcare setting preferred.
- Key Qualifications: Proficiency with CRM databases and reporting tools; exceptional customer service, phone screening, and relationship-building skills.
