Circles of Care - South Area Outpatient Clinic
Admission Clerk
Hiring Timeframe
2-4 Weeks
Experience
Intermediate-level
Location
On-Site
Benefits
401(K) Matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
The Admission Clerk / Patient Account Representative is responsible for supporting billing functions and business office activities relating to the patient admission process. This role gathers and ensures the accuracy of patient demographic, insurance, and financial information while maintaining account accuracy. In addition to reviewing daily census logs, conducting patient interviews, and assisting with financial assistance education, this position provides cross-trained coverage support for the front desk and switchboard as needed.
Job Responsibilities & Requirements
Key Responsibilities
- Patient Onboarding & Data Verification:
- Collect, verify, and input patient demographic, insurance, and financial information.
- Review daily patient census to ensure accurate patient data and account balances.
- Conduct patient interviews, review necessary documentation, and obtain required signatures on admission forms.
- Provide education on financial assistance options to qualified patients.
- Billing & Administrative Support:
- Gather all necessary patient information required to support accurate billing.
- Perform clerical tasks to assist with the billing cycle and collection cycle.
- Provide regular front desk and switchboard coverage support.
- Complete other business office and clerical duties as assigned.
Qualifications & Requirements
- Education:
- Bachelor’s degree in a related field is preferred, but not required.
- Experience & Technical Skills:
- Prior experience with Electronic Medical Records (EMR) systems is required.
- Direct experience working with behavioral health patients is highly desired.
- Working knowledge of insurance plans and benefits preferred.
- Basic proficiency in Microsoft Office Suite (Word and Excel).
- Core Competencies:
- Strong customer service and communication skills.
- Strong organizational skills and high attention to detail.
Other Opening
- Circles of Care - South Area Outpatient Clinic
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