Hazelden Betty Ford Foundation
Patient Placement Counselor (Level I or II)
Hiring Timeframe
2-4 Weeks
Experience
Mid-level
Location
On-Site
Benefits
401(K) Matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
The Patient Placement Counselor serves as a vital first point of contact for individuals and families seeking help through the Hazelden Betty Ford Foundation. Utilizing a customer-centered, compassionate approach, this role conducts clinical pre-admission assessments, determines appropriate diagnoses and levels of care, and guides applicants, family members, and professional referents through the admission process.
Working closely with interdisciplinary teams, the Patient Placement Counselor ensures a seamless, supportive transition from initial inquiry to admitted patient.
Job Responsibilities & Requirements
Key Responsibilities
- Assessment & Placement Guidance:
- Conduct thorough face-to-face or telephone assessments to determine clinical diagnoses, program appropriateness, and level of care recommendations.
- Provide crisis intervention services to manage, de-escalate, and resolve acute emergencies during the intake process.
- Guide applicants, families, and referents on what to expect during treatment, answering questions and connecting them to appropriate services within the organization's network.
- Interdisciplinary Collaboration & Operations:
- Collaborate with clinical and admissions teams to facilitate smooth patient conversions and onboarding.
- Share patient information securely with internal and external care partners in compliance with HIPAA (45 CFR) and 42 CFR Part 2 privacy standards.
- Complete timely, accurate clinical documentation in the Electronic Health Record (EHR) system.
Qualifications & Requirements
Level I Counselor Requirements:
- Education: Bachelor’s degree with a completed certificate or degree program in Addiction Counseling (or equivalent).
- Licensure: Active LADC license in Minnesota (or equivalent state-level addiction counselor license).
Level II Counselor Requirements:
- Education: Master’s degree in a Behavioral Health discipline with a completed certificate or degree program in Addiction Counseling (or equivalent).
- Licensure: Active LADC license in Minnesota (or equivalent state-level addiction counselor license).
General Requirements (All Levels):
- Age & Safety: Must be 18 years of age or older. Active CPR certification from the American Heart Association or American Red Cross (or ability to obtain within 30 days of hire).
- Technical Skills: Proficiency with technology, Electronic Health Records (EHR), virtual meeting platforms, and Microsoft Office Suite (Outlook, Calendar, Teams).
Preferred Qualifications
- Independent clinical licensure preferred (e.g., LMHC, LMFT, LCSW, LPC, LPCC).
- 2+ years of experience providing alcohol and drug counseling (supervised clinical internships count toward experience).
- 1+ years of experience conducting clinical assessments for all levels of care.
