Henderson Behavioral Health
Client Support Specialist
Hiring Timeframe
1-2 Weeks
Experience
Intermediate-level
Location
On-Site
Benefits
Paid Time Off
Job Description
Support organizational quality assurance, regulatory compliance, and data integrity across behavioral health programs. Core duties include conducting clinical record audits, analyzing program metrics, maintaining confidential documentation, and collaborating with teams to ensure high standards of care. Ideal for detail-oriented professionals passionate about continuous quality improvement in human services.
Job Responsibilities & Requirements
- Education: High School Diploma or equivalent required; Bachelor’s degree preferred (equivalent quality improvement or compliance experience accepted).
- Experience: Background in healthcare, quality assurance, compliance, medical records, or human services preferred. Experience working with populations facing mental health challenges, disabilities, or homelessness is a plus.
- Technical Skills: Advanced computer literacy, with strong proficiency in Microsoft Office Suite (heavy emphasis on Excel) and data analysis.
- Key Qualifications: Exceptional written, verbal, and analytical skills; high level of professionalism and discretion regarding confidential data; ability to adapt to changing priorities with a flexible schedule for occasional evening or weekend needs.
