Cumberland Heights
Bookstore Clerk PRN "As Needed"
Hiring Timeframe
1-2 Weeks
Experience
Entry Level
Location
On-Site
Benefits
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
The Book Shop Clerk supports daily retail operations for the shop, focusing on exceptional customer service, accurate sales processing, inventory management, and reliable recordkeeping in Shopify. Reporting to the Events Coordinator, this role maintains a welcoming environment for patients, visitors, staff, and alumni while ensuring proper stock control and financial compliance in line with organizational procedures.
Job Responsibilities & Requirements
Primary Responsibilities
- Retail Operations & Customer Service: Provides welcoming, professional service to customers; processes cash, credit card, and check transactions accurately using the Shopify point-of-sale system.
- Inventory Control & Management: Receives, verifies, and stocks inventory shipments; tracks product movement from storage to retail displays; documents discrepancies or damaged goods and coordinates with vendors as needed.
- Recordkeeping & Reconciliations: Maintains accurate records of daily sales, inventory transfers, and adjustments; conducts routine inventory counts; prepares daily bank deposits in accordance with standard operating procedures (SOPs).
- Merchandising & Collaboration: Partners with the Events Coordinator to evaluate sales trends and select appropriate merchandise offerings aligned with the organization's mission.
- Operational Improvement: Proactively recommends enhancements to store layout, product availability, and retail workflows.
- Compliance & Confidentiality: Maintains strict confidentiality regarding financial, organizational, and patient information within a behavioral health environment.
Requirements & Qualifications
- Education & Experience: High school diploma or GED preferred; minimum of 1 year of experience in retail sales, cash handling, inventory management, or related administrative functions preferred.
- Technical Skills: Proficiency in Microsoft Office (Outlook, Word, Excel); experience using Shopify or comparable point-of-sale and inventory software preferred.
- Core Competencies:
- High attention to detail with strong accuracy in recordkeeping and financial reporting.
- Strong interpersonal and communication skills in English.
- Ability to solve problems and adapt effectively in a dynamic setting.
- Program Alignment: Familiarity with 12-Step recovery philosophy preferred (18 months of continuous verifiable abstinence required if in recovery).
