Abbe Ctr for Comm Mental Health
AbbeHealth Administrative Assistant
Hiring Timeframe
2-4 Weeks
Experience
Intermediate-level
Location
On-Site
Benefits
401(K) Matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
The Administrative Assistant provides clerical and operational support of medium complexity to departments and clinical care teams. You will handle internal and external correspondence, coordinate complex schedules and travel, maintain office equipment and supply inventories, assist with medical billing and insurance documentation, and manage confidential patient/departmental records in strict compliance with privacy standards.
Job Responsibilities & Requirements
Key Responsibilities:
- Provide high-level administrative and clerical support to healthcare teams and departmental leadership.
- Coordinate schedules, meetings, conferences, events, and travel arrangements (including transportation and accommodations).
- Manage incoming/outgoing correspondence, track follow-ups, and respond to staff, patient, and visitor inquiries.
- Maintain office supply inventories, inspect equipment functionality, and coordinate vendor repairs as needed.
- Support medical billing and insurance documentation processing while helping resolve documentation discrepancies.
- Maintain confidential patient, staff, and departmental records in full compliance with HIPAA and privacy regulations.
- Assist with departmental budget tracking, project coordination, and the preparation of operational reports.
Requirements & Qualifications:
- Experience Level: Intermediate Level (High School Diploma/GED required + minimum 3 years administrative experience).
- Education: High School Diploma or GED required; Associate degree in Business, Medical Administration, or a related field preferred.
- Experience: Minimum of 3 years of administrative, business, or medical office experience required.
- Key Skills: Proficiency with office management procedures, medical documentation and billing support awareness, strong calendar/travel management skills, budget tracking assistance, and excellent verbal/written communication.
- Core Competencies: Ability to handle sensitive and confidential information with discretion, strong multi-tasking skills, and a customer-service-driven mindset.
UnityPoint Health is an Equal Opportunity / ADA / Drug-Free Workplace.
